February 22, 2017
The Letter: Susan Fowler and Uber
There is a letter that is being read across the industry this week, and the letter is the post: the account that Susan Fowler published on her blog on Sunday, the story of her year at Uber, the roughly two thousand nine hundred words that described the harassment and the indifference, the document that did more damage than any outage or any scandal so far. The letter arrived on February 19, and by Tuesday it was everywhere: the engineers sharing it, the press covering it, the executives responding to it, the board hiring the lawyers. The letter is the February 2017 story, and the story is the lesson: the employee who spoke, the company that was exposed, the culture that is now under investigation.
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